Title:

Technical Support Engineer

Location:

Cambridge

Salary:

Neg

Description:

Our clients is a major supplier of Bluetooth devices and is seeking top quality candidates for all their technicalpositions.Applicants must be willing to provide evidence of eligibility to work in the UK if requestedEssential Skills and Experience:Excellent written and verbal communication skills.Good understanding of hardware and software fundamentals.Basic C programming skills.Basic Lab skillsA desire to work within a customer facing organization1 year in a technical role, however a new graduate would be consideredAn outgoing personalityDesirable Skills and Experience:RF experience a plus but not essential.Knowledge of Bluetooth or communications systems a plus but not essential.Customer facing experienceResponsibilities:A Technical Support Engineer provides frontline technical assistance to our clients customers designing Bluetooth systemsusing BlueCore devices. This assistance is primarily via email and occasional conference calls.The ideal candidate will have a sound footing in hardware design issues and embedded software design and implementation.Customer questions can range from RF problems, digital baseband issues and application and stack software questions.The Technical Support Engineer will be responsible for providing prompt answers to any customer questions by utilizinginternal documentation, intranets and by liaising with other company individuals and teams.Basic lab skills will also be needed as this role can require evaluation and modification of customer boards. Testing inhouse designs will also form part of this role.Our client will provide on the job training on the Bluetooth specification and company products as well as the use ofBluetooth and RF test equipment for RF evaluation. Training will also be provided on writing embedded applications in Cto run on the company's BlueCore devices.Occasional travel outside the UK (customer/distributor visits) may be required so a valid passport would be needed.