Title:

Technical Support Analyst, Support Analyst, Support Engineer

Location:

Cambridge, Cambridgeshire, Cambs, East A

Salary:

GBP 22,000 to GBP 30,000 per year (GBP 22,000 - GBP 30,000 + Bens)

Description:

Technical Support Analyst, Support Analyst, Support EngineerBuzzwords1st Line, 2nd Line, Helpdesk, Trouble-shooting, Windows 2000, Windows NT, UNIX, Solaris, Linux, Programming,Idealpeople have a superlative opportunity for a recent graduate (2.1 or above from a red brick university) to join aworld leader in producing software that is able to read unstructured information, (Txt, Video and Audio). The opportunitybased in Cambridge, is ideal for any graduate who has experienced 1st/2nd line support and has a good understanding ofWindows/Unix environments. We expect the successful applicant to also have knowledge of software programming and to haveand strong communication skills.Essentials:Technical Support Analyst, Support Analyst, Support EngineerBuzzwords1st Line, 2nd Line, Helpdesk, Trouble-shooting, Windows 2000, Windows NT, UNIX, Solaris, Linux, Programming,Idealpeople have a superlative opportunity for a recent graduate (2.1 or above from a red brick university) to join aworld leader in producing software that is able to read unstructured information, (Txt, Video and Audio). The opportunitybased in Cambridge, is ideal for any graduate who has experienced 1st/2nd line support and has a good understanding ofWindows/Unix environments. We expect the successful applicant to also have knowledge of software programming and to haveand strong communication skills.Essentials:Recent graduate (graduated within last 3 years - 2.1 or above from a redbrick university)Experience in 1st / 2nd line supportKnowledge of Software ProgrammingUnderstanding of both Unix and Windows environmentsProfessional manner on both the telephone and via emailDesirable:Knowledge / experience in any of the following: -HTMLXMLPerlUNIX ScriptingSQL ServerMySQLContact Dominic Spinelli your Idealpeople representative.