Title:

Product Quality Manager

Location:

Darlington

Salary:

GBP 35,000 to GBP 40,000 per year (+ Benefits)

Description:

Due to promotion, a new Product Quality Manager is required to lead Customer Quality Assurance (CQA), Engine QualityAudit (EQA) and Quality Maintenance (QM) functions within our Quality group to deliver effective customer and productsupport.Cummins are a world leader in the design and manufacture of Diesel Engines. A Multinational company, with headquarters inIndiana, USA. The largest independent manufacturer in our power range. Cummins products are used in Automotive,Industrial, Marine, Power Generation, Mining, Construction and Rail applications.Key ResponsibilitiesCustomer Quality Assurance - ensure customers receive prompt resolution of any product quality issue.Direct face to face contact with customers to communicate quality matters and performance.Visit customers as required to build relationships and develop win/win opportunitiesEnsure Corrective Action Process is managed to deliver timely actions to address quality defects.Provide accurate, timely data on key OEM measures that will act as the focus for continuous improvement.Support Customer Account team processes.Engine Quality Assurance - ensure proactive process in place to monitor and improve overall product quality performance.Ensure product conformance to legislation requirements.Manage resources to meet all internal audit needs and external customer supportDrive continuous improvement in all product quality related processes using 6 Sigma methodologyEstablish strong links with other support functions to deliver rapid and robust solutions to customers.Awareness of best practice in industry and utilise learning to drive improvement across the operation.Link with other plants and technical groups to integrate the best solutions company wideEnsure linkages within VPI (Value Package Introduction) and Marketing groups to develop new customer account teamsupport.Overall accountability for management responsibilities within areas of:-Budget ControlHR conflicts / disputesSafety and risk determinationEssential Skills:- Engineering Degree- 6 Sigma Qualified Practitioner- Awareness of Cummins Mid Range product would be advantageous but not essential- (5) years progressive experience in Manufacturing- Automotive product knowledge- Demonstrate exposure with customers at all levels of organisation to understand and agree mutually beneficial solutions- Clear understanding and management experience of Quality Systems e.g. TS 16949.- Team Leadership and ability to prioritise resource to most critical need.Cummins would like you to apply via their own website so that your details can be seen and actioned the following day byone of their Hiring Managers. You will be sent an email directing you to apply online where you can learn about thecompany and can apply for specific, several or speculative vacancies via their Current Vacancies page. Remember to quoteWorkthing as where you first saw the advertisement.Keywords: Product Manager Quality Manager Quality Assurance Quality Audit Six Sigma Automotive