Title:

Customer Service Assistant

Location:

regional+Greater+London

Salary:

None specified

Description:

Customer Service AssistantPermanent Full-timeToday, the British Airways London Eye has become, quite literally, the way the world sees London. It is one of the most spectacular and popular attractions in the world, drawing visitors from far and wide. Its success is unquestionable, as is its popularity with tourists and Londoners alike.This is your opportunity to join the London Eye team delivering first class customer service in the following departments:RetailResponsibilities include assisting guests with their enquiries and offering them help when choosing a unique gift from our Retail and Photography areas. Experience in cash handling, sales, visual merchandising and stock control are a real advantage.AdmissionsAssisting with guest enquiries, processing bookings via a computerised till system and proactively selling guidebooks to enhance the guests' experience. If you have knowledge of computerised booking systems this would be advantageous.(Where possible, please indicate which department you are interested in working in.)What you will bring:* Experience within a customer service environment would be a distinct advantage* The ability to use common sense in difficult situations whilst delivering first class customer service at all times* A proven record of working well in a team environment* A positive attitude towards your job, customers and colleagues* Fluent in spoken English - other European languages would be advantageous"We believe in equality of opportunity and employ people solely on the basis of their abilities."The London Eye is situated on the south bank of the River Thames, opposite Big Ben. To view information on how to find us please click here. If you think this is the place for you then please click below to apply.