Title:

Client Support Administrator

Location:

West Sussex

Salary:

GBP 12,800 to GBP 15,000 per year

Description:

Main Tasks/ResponsibilitiesThe ideal candidate will make voucher agent bookings, action daily errorreports, investigating and logging missing voucher agent bookings, checkingall voucher agent downloads. Multi-skilled in all aspects of the ClientSupport Department including, Travel Trade database administration.1. To respond to partner enquiries regarding bookings2. To make voucher agent bookings3. Action Expedia downloads and faxes4 Ensure that a track-able system is in place and maintained for all voucher agent bookings and downloads5. Check that voucher agents have actioned any stopsales and price changes6. To provide telephone support to department 7. To ensure filing is up to dateOther Experience*Computer literate, good organisational skills and the ability to work to deadlines *Good organisational skills, able to prioritise workload and good communication skills*High attention to detail and able to think out of the box